Open Waveview Point Software
User is Security Mobile 1
Password is 1103
Selection
Options at the bottom of the
password box
You will see the above box when you select options. In the server box put this number with periods.
172.16.186.65
This is only needed for the first time someone logs into the computer and opens Verticalwave Point.
Click OK
The program might open to messages or some other tab. So change the tab to be configuration.
Select Routing List on Left Side
(Then Double Click their Name)
Select
or click on Call my Primary Device and then select edit action (Highlighted in
Yellow)
You need to change the Call Primary Device (It has a Drop Down Box for you to Select Call Another Location)
Call Another Location and add their phone number in the box highlighted in yellow.
(Click
OK twice)
Next Step Select Personal Status on Left side then Select New
Type in Their First Name on DutyIn highlighted box (Check that Taking Calls is set to Yes) Then change the Routing List to use Their Name Click (OK)
This is an example
To start a shift, they need to set their status as activate. This is done by (Right Click Their Name in the Personal Status) Then selecting (Set As Activate) It can be checked by looking at bottom right corner of the screen.
When staff call 685 it will ring the activate person’s cell phone number.
Files | ||
---|---|---|
DataImage95.png
38 KB
|
||
DataImage54.png
64 KB
|
||
DataImage1.png
35 KB
|
||
DataImage7.png
81 KB
|
||
DataImage80.png
32 KB
|
||
DataImage24.png
21 KB
|
||
DataImage28.png
21 KB
|
||
DataImage32.png
90 KB
|
||
DataImage39.png
34 KB
|
||
DataImage48.png
85 KB
|
||
DataImage29.png
41 KB
|